DELIVERY

-Our standard free delivery includes assembly of the furniture and removal of packaging (which is taken away to be recycled). All deliveries are carried out by insured and qualified professionals. A two-hour delivery window is given as standard.

Free delivery for orders over £500 within M25.
£75 for orders under £500 within M25.
£50 per item for disposal of unwanted furniture.
£75 for the following counties: Bedfordshire, Berkshire, Buckinghamshire, Cambridgeshire, Essex, Hampshire, Hertfordshire, Kent, Middlesex, Oxfordshire, Surrey, Sussex
For delivery costs to all other counties please call the showroom for a quote.
Worldwide delivery quotes available upon request.
£50 surcharge for delivery guaranteed before 8am.
£50 surcharge for a Saturday delivery.

Any additional charges shown above are guide prices only - contact our delivery team (Atlas of London) 0800 028 6375 for a quote.

Delivery Access

You must ensure that furniture ordered can be delivered into your property and that there is safe and reasonable access from the public highway to the place of delivery. Awkward access deliveries such as hoisting, removing window frames and doors are priced on request. Please call our delivery team (Atlas of London) on 0800 028 6375 for a quote.

Returns

If you have ordered a stock item and have not yet arranged for it to be delivered, then you may cancel and receive a full refund. If you have already arranged delivery of a stock item, you will be charged a cancellation or rearrangement fee of £75.00 if you cancel within 3 days prior to the arranged delivery date. This fee will be charged regardless of whether you wish to cancel the whole of your order or just the delivery itself.

If you have ordered and received delivery of a stock item, we are happy for you to return it to us in a fully saleable (as new) condition still in its packaging within 14 days. A re-stocking and handling charge of 30% of the purchase price will be charged. This charge includes collection within M25. Outside M25 an additional charge of £2.50 per mile to the collection address from the Islington showroom will apply should you wish us to collect the goods. Returns are all to our Hertfordshire based warehouse - not to the showroom.

If it becomes apparent during delivery that stock items you have ordered will not fit, you may return them (fully boxed) with the delivery team and receive a full refund less £75.00 (or the original cost of your delivery, whichever is the greater) to cover the aborted delivery. Please note that if you request that the delivery team attempt to complete the delivery by removing the items from their packaging, you will forfeit your right to return as we can only accept goods in their original packaging.

The above policy applies to Stock Items only - once an order is made and paid for in a custom size or fabric, it cannot be cancelled or returned.

Please see the "Terms and Conditions" link for more information.

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